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Wayblazer, a dynamic travel recommendation engine, is one such product. A B2B2C Wizard Behind the Screenįrom a business standpoint, chatbots help travel industry professionals meet their customers’ needs with solutions supplementing person-to-person contact. Their customers’ phones serve as the axis of contact with the hotel, allowing a streamlined check-in experience that doesn’t even involve a stop at the front desk. Nordic Choice Hotels base their entire user experience on smartphones. Gigabit predicts 70% of all travel bookings will be done on mobile devices in 2020. Voice assistants continue to grow their presence, becoming valuable, time-saving tools to book flights, check reservations, etc. Aggregators like Holidayen address the noisy room issue by sifting through all the online options, delivering personalized recommendations on a streamlined platform. But for those who prefer to book their own trips, artificial intelligence (AI) and chatbots are working to match the personalization of a travel agent.Įvery day more and more data around both consumer and business travel behaviors, preferences, and trends inform AI solutions.

Localscope app augmented reality manual#

In fact, some consumers resort to the manual travel agent process due to the overwhelming online options to score the best deal. With the proliferation of DIY booking, online options form thickets of options. Artificial Intelligence (Aka, Digital Concierge) And there’s a full-spectrum palette of digital innovation painting this postcard. The primary goal for the latest jet-set tech revolution is better customer experience through personalization. Constantly undergoing mobility-driven change, the travel industry has played tech chameleon for decades.